1. INTRODUCTION

The website (WEBSITE) is operated by Afriwell Health SARL (AFRIWELL) headquartered in the Republic of Congo (AFRIWELL or “we”).

AFRIWELL takes the protection of personal data very seriously. We want you to know what data we collect, store and process. We comply with the requirements of applicable data protection laws in this regard.

       2. WHO IS RESPONSABLE FOR DATA PROTECTION?

Afriwell Health SARL is responsible for the collection, processing and use of your personal data in accordance with data protection law. Please direct any inquiries regarding this privacy statement or query to: info@afriwell.co.

       3. WHAT DATA IS COLLECTED AND PROCESSED AND FOR WHAT PURPOSES?

3.1 In general: In principle, we only process the personal data of our users to the extent necessary to provide a functional website as well as our content and services. The processing of our users’ personal data is carried out on a regular basis only after the user’s consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of data is permitted by law.

We process your data for various purposes, which can be grouped into the following categories:

(i) Services: AFRIWELL stores and processes your personal data for the purposes for which you have voluntarily provided us with this data as part of our service offer.
(ii) Communication: AFRIWELL stores and processes personal data for the provision, administration and implementation of communication with customers by mail, telephone and electronic means of communication. This also includes the organization and execution of market research and opinion polls.
(iii) Analysis: The use of the WEBSITE can be recorded and analyzed in a personalized or anonymous way according to your needs and interests (see also below under cookies or web analysis). We use evaluation tools to provide you with targeted information on products or services (see below). In addition, AFRIWELL may link and analyze this data with other AFRIWELL data, in particular for marketing purposes.
(iv) Direct Marketing: We want to avoid unnecessary advertising by analyzing User behavior for individualized and personalized direct marketing. We therefore reserve the right to process your data for the sending of individualized and personalized advertising and the adaptation of offers on our Internet pages, applications for mobile devices, e-mail marketing or in our channels on Internet or media platforms. social.
(v) Statistics: AFRIWELL produces statistical evaluations based on anonymous User data. This should serve the continuous improvement of our WEBSITE and our services.

3.2 Activity and Usage Data

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following information is collected:

(1) Information on browser type and version used
(2) The user’s operating system
(3) The user’s internet service provider
(4) The user’s anonymous IP address
(5) Date and time of access
(6) Websites from which the user’s system accesses our website
(7) Websites accessible by the user’s system via our website
(8) Language and country settings
(9) Site Data

3.3 Personal data that you make available to us online: This may be data that you send to us, for example by filling in online forms or by registering, for example by ordering newsletters or other communication materials. information or by installing applications. The surname, first name, date of birth or age, gender, address, telephone numbers, e-mail addresses, photos and video recordings, photos that you provide to us, means of payment and language preferences are part of this personal data.

3.4 Personal data in connection with communications by telephone, fax, e-mail, voice messages, text messages (SMS), picture messages, video messages or instant messaging. If you contact us through the contact options offered, your details and content will be saved and may be used to process and respond to your request. This data will not be passed on to third parties without your consent. If you leave a contribution or a comment on this WEBSITE, your IP address as well as the date and time of the recording will be recorded. This ensures the safety of the website operator: If your text is in violation of the law, he wants to be able to trace your identity.

       4. USE OF COOKIES

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic character string that allows unique identification of the browser when the website is visited again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified, even after a page change. The following data is stored and transmitted in cookies:

• Login information
• Information on browser type and version used
• The user’s operating system
• The user’s internet service provider
• The user’s anonymous IP address
• Date and time of access
• Websites from which the user’s system accesses our website
• Websites accessed by the user’s system through our website
• Language and country settings
• Site data

We also use cookies on our website that allow an analysis of the user’s surfing behavior. The following data can thus be transmitted:

• Search terms entered
• Frequency of consultation of the sites
• Use of website functions
• Search results

By accessing our website, the User is informed of the use of cookies for analysis purposes and their consent to the processing of personal data used in this context is collected. In this context, reference is also made to this data protection declaration. The use of interactive offers is only possible with cookies.

The use of technically necessary cookies is intended to simplify the use of websites for users. Certain functions of our WEBSITE cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized, even after a page change. Analysis cookies are additionally used to improve the quality of our website and its contents. Analysis cookies allow us to see how the WEBSITE is used and thus to continuously optimize our offer.

Cookies are stored on the User’s computer from where they are transmitted to our site. Therefore, as a User, you also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

       5. HOW DO WE USE WEB ANALYTICS TECHNOLOGIES?

We use so-called web analysis and/or tracking technologies in order to constantly improve our Internet offer. Depending on the providers of the web analysis tool, their servers may be located abroad. See also below “Disclosure of your data”

We mainly use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser plug-in at https://tools.google.com/dlpage/gaoptout?hl=en.

Google Analytics uses so-called “cookies”, text data stored on your computer, which enable an analysis of your use of the websites, see above. The information generated by the cookie about your use of this WEBSITE is transmitted to a server of Google Inc. in the USA and stored there (including your IP address).

Google will use this information to evaluate your use of this WEBSITE, to compile reports on website activity for the website operator and to provide other services relating to website and internet usage. Google may transfer this information to third parties if required to do so by law or insofar as this data is processed by third parties on behalf of Google. Google will not combine your IP address with other Google data under any circumstances and will only transmit it to us in anonymized form.

We also use Google AdWords, an analysis service of Google, and Conversion Tracking as part of Google AdWords. Google AdWords places a conversion tracking cookie on your computer’s hard drive (so-called “conversion cookie”) when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of our website, Google and we are able to see that you clicked on the ad and were redirected to this page.

If you do not wish to participate in tracking, you can refuse the placement of a cookie necessary for this – for example via your browser settings which globally deactivate the automatic placement of cookies or configure your browser in such a way that cookies are blocked by the domain “googleleadservices.com”.

The information obtained using conversion cookies is used to generate statistics. These statistics show us the total number of users who clicked on the ad placed by Google and viewed a page with a Conversion Tracking tag.

You can prevent the installation of cookies by a particular setting of your navigation software, but we inform you that in this case, you will not be able, if necessary, to use all the functionalities of this website.

Google abides by the provisions of the “Privacy Shield” agreement and is registered with the “Privacy Shield” program of the United States Department of Commerce and uses the information collected to evaluate and report on the use of our WEBSITE and to provide us with other related services. You can find out more at this link. By using this WEBSITE, you consent to the processing by Google of data about you in the manner described above and for the purpose mentioned above.

       6. SOCIAL MEDIA

(a) We use social media to showcase our work through current communication channels. Each social media has its own guidelines according to which your personal data is processed when you visit its pages. For example, if you watch one of our videos on YouTube, you must expressly accept cookies on the YouTube page. The same goes for Facebook, Instagram.

If you have any doubts or questions about the use of your personal data, you should carefully read the data protection guidelines of these services before using them. (b)Plugins from various providers such as Facebook are integrated on our pages. The plug-ins are marked with the provider’s logo and can take the form of like buttons (for example, an overview of Facebook plug-ins can be found here: http://developers.facebook.com /docs/plugins/).

When you visit our pages, the plug-in establishes a direct connection between your browser and the provider. The corresponding provider receives the information that you have visited our site with your IP address. We draw your attention to the fact that we have no knowledge of the content of the transmitted data nor of their use by the respective providers. The purpose and scope of the collection and further processing of your data by the provider as well as your rights and setting options for the protection of your privacy can be found in the data protection information of the providers.

       7. DISCLOSURE OF YOUR DATA

AFRIWELL guarantees compliance with the principles of data protection in the Republic of Congo or an equivalent level of protection abroad. That the User’s data is recorded and/or processed by AFRIWELL itself.

We may also pass on your personal data to third parties in order to use the technical or organizational services we need to achieve the aforementioned purposes or our other business activities. Our service providers are contractually obliged to process personal data exclusively on our behalf and according to our instructions. We also oblige our service providers to comply with technical and organizational measures guaranteeing the protection of personal data.

We may also disclose your personal data if we are obliged or believe it is necessary to do so to comply with applicable laws and regulations, in the context of legal proceedings, at the request of the courts and competent authorities or because of other legal requirements in order to to protect and defend our rights or property.

       8. HOW LONG WILL MY DATA KEPT?

All stored personal data will be erased immediately and permanently as soon as they are no longer necessary for the purposes for which they were collected, the user agreement is terminated or you request it, unless AFRIWELL is obliged by the law to keep them. However, aggregated or anonymous data that does not identify the User may also be used for internal purposes.

       9. HOW DO WE PROTECT YOUR DATA?

We have taken technical and organizational measures which ensure that the data protection provisions are complied with both by us and by the external service providers who work for us.

In the case of unencrypted transmission over an open network (eg when you send messages or other information to us), the data can be read, changed or destroyed by unauthorized third parties. Any transmission of data from or to the WEBSITE is therefore at the User’s own risk.

       10. WHAT ARE MY RIGHTS?

You have the right to request information about the personal data stored about you at any time. Furthermore, you can request the responsible body to correct, transfer, partially or completely delete and block individual personal data at any time, provided that there are no legal storage obligations to the contrary. In addition, a right of appeal to a competent data protection supervisory authority applies under certain conditions. You can also exercise your right to object to data processing at any time and without giving reasons.

Your consent to the provision of information and advertising via the newsletter or your registration for other services can be revoked at any time in the corresponding newsletter or other registration pages or at the e-mail address info @afriwell.co.

       11. HOW IS THIS STATEMENT UPDATED?

We may change or update parts of this privacy statement without notice. You will be informed accordingly in the event of material changes.

August 2022 version, AfriWell Health SARL

Office 104, Block 22, Tchikobo – Pointe-Noire, Republic of Congo

Email: info@afriwell.co – RCCM: CG-PNR-01-2021-B13-00328